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I purchased a Rheem electrical tankless water heater at Home Depot and had it installed by a certified plumber and electrician. It NEVER worked properly and only has output of next to NOTHING despite it being rated for 2 baths and a kitchen.

This 1300 series is pure junk!!! I am an attorney and could not get their warranty dept. to give me answers even though I had my plumber and electrician on a warranty call with them. They had the AUDACITY to state that the incoming water from the street was too cold to get hot!!!

Complete *** and they are cheating their consumers!!! I am in the process of of a lawsuit against them. I won at the first court level and they are APPEALING IT!!! I have now had to go to a court of appeals in my state and their lawyers lie like crazy to dismiss the case.

Won't work!!! This fight is for the consumers!!!

Rheem are pure, greedy corporate pigs who crave our money and later cheat us when their products won't work as advertised!!! Disgusting abuse of their consumers!!!

Reason of review: Warranty issue.

Monetary Loss: $1300.

Preferred solution: Let the company propose a solution.

Rheem Cons: Customer service and product, Poor design, Customer service.

Location: Mentor, Ohio

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