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model rp1442ajina; serial w211741997. the AC system was installed 2013. It has to be refilled twice a year since installed. Called Rheem warranty department. They use all kinds of way to avoid the warranty. I talked to they for more then 4 months and never got the...
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1.0
I didn't like
  • Product and service
#1116398
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Three and a half years ago I had a 23 years old HVAC unit replaced with a 4 ton Rheem system. The older unit experienced very few problems until it failed. The new unit recently froze 3 times in a week. I called our a/c service company and they diagnosed the problem as...
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1.5
I didn't like
  • Quality
#1110917
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This whole MESS gets personal when my freinds make a mistake and buy a Ruud/rheem product and it fails . most recent is a 2015 install and in 2016 it failed rev valve leaked factory weld . all 410 gone, weld crack and pressure check system , recharge with 410 ,add dye...
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1.4
#1104928
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Rheem - Factory weld leaked

Rheem
#1072820
1.8
Details
I purchased a rheem ac for my condo in florida in about may of 2015. On july 7, 2017 my ac wasnt working. Tech came by and said that the factory weld on the outside unit broke open. Im out 300.00 dollars and 8m waiting for rheem to calm me back...
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Short Review on December 09, 2016

Rheem
#970185
The product is horseshit...should be taken off the market.It is a total rip off......
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Rheem Water Heater Review

Rheem
#847616
1.9
Details
New Rheem water heater trips breaker twice a day. After Reset breaker, it will work for several hours. Breaker is a new double 30 Amp. Any idea?
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Customer service
Diversity of Products or Services
Ease of Use
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Other Product Review

Rheem
#690317
1.0
Details
Wow! What a headache! # very poor customer relations! Makes you feel like you're an ***! Does not want to hold up to contractual agreement! Giving me the run - around! Poor , poor , poor customer relations!
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Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Warranty
A/C unit only 4 years old. Coils replaced and 4 freon leaks due to poor workmanship. The pipes are kinked and not welded correctly. Warranty covered coils but not labor. Warranty doesn't cover the leaks. Cost me nearly $2,000. What a piece of crap. Rheem should be more...
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1.0
#1101689
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Just bought a Rheem water heater through Home Depot. It was self installed (always do my own maintenace when possible). They have no technicians less than 66 miles away so I have to find a contractor to take out and up the stairway, back to home depot, get the new one...
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1.0
I didn't like
  • Warranties designed to get the customer to give up and go away
#1097436
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electric water heater purchased 5/2016 suddenly just started shutting itself off. called the technical line and the said the would have a service person call me , which they did he told me they were sending a part I told him they never said that. next day no part...
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1.0
I liked
  • When it works
#1086124
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Put in new rheem four ton heat pump five years ago in new house. After 10 repairs and now failed again, will be changing out complete unit with a GOODMAN heat pump today. Will never purchase another Rheem anything again, ever!! And will be glad to tell everyone I know...
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#1080958
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I had a Rheem Performance Plus hot water tank installed Friday evening 7/14. When the installers turned the water on to fill it, the water started squirting out of the top where the anode rod goes in. After checking it out, it appeared the top of the rod was not...
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1.5
#1075377
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I AM THOROUGHLY DISGUSTED WITH RHEEM AND HAVE ONLY OWNED A MID-RANGE PRICED 50 GALLON GAS WATER HEATER (FROM HOME DEPOT) FOR A FEW DAYS. MY WATER HEATER IS DEFECTIVE, RHEEM'S 3RD PARTY WARRANTY COMPANY SAID THEY WERE SENDING PARTS (THEY NEVER ARRIVED) AND DESPITE BEING...
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1.0
I liked
  • Price
#1074113
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Rheem water heater On 04/15/2017 Rheem water heater broke and flooded the basement I immediately contacted a plumber to fix it When the plumber came he indicated to me that Rheem water heater is defective and that is why it broke flooded the basement Immediately I...
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1.0
I didn't like
  • Warrenty
  • Claims
  • Customer service
#1063628
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