model rp1442ajina; serial w211741997. the AC system was installed 2013. It has to be refilled twice a year since installed. Called Rheem warranty department. They use all kinds of way to avoid the warranty. I talked to they for more then 4 months and never got the...Read more
I didn't like
- Product and service
Three and a half years ago I had a 23 years old HVAC unit replaced with a 4 ton Rheem system. The older unit experienced very few problems until it failed. The new unit recently froze 3 times in a week. I called our a/c service company and they diagnosed the problem as...Read more
This whole MESS gets personal when my freinds make a mistake and buy a Ruud/rheem product and it fails . most recent is a 2015 install and in 2016 it failed rev valve leaked factory weld . all 410 gone, weld crack and pressure check system , recharge with 410 ,add dye...Read more
A/C unit only 4 years old. Coils replaced and 4 freon leaks due to poor workmanship. The pipes are kinked and not welded correctly. Warranty covered coils but not labor. Warranty doesn't cover the leaks. Cost me nearly $2,000. What a piece of crap. Rheem should be more...Read more
Just bought a Rheem water heater through Home Depot. It was self installed (always do my own maintenace when possible). They have no technicians less than 66 miles away so I have to find a contractor to take out and up the stairway, back to home depot, get the new one...Read more
electric water heater purchased 5/2016 suddenly just started shutting itself off. called the technical line and the said the would have a service person call me , which they did he told me they were sending a part I told him they never said that. next day no part...Read more
- When it works
Put in new rheem four ton heat pump five years ago in new house. After 10 repairs and now failed again, will be changing out complete unit with a GOODMAN heat pump today. Will never purchase another Rheem anything again, ever!! And will be glad to tell everyone I know...Read more
I had a Rheem Performance Plus hot water tank installed Friday evening 7/14. When the installers turned the water on to fill it, the water started squirting out of the top where the anode rod goes in. After checking it out, it appeared the top of the rod was not...Read more
I AM THOROUGHLY DISGUSTED WITH RHEEM AND HAVE ONLY OWNED A MID-RANGE PRICED 50 GALLON GAS WATER HEATER (FROM HOME DEPOT) FOR A FEW DAYS. MY WATER HEATER IS DEFECTIVE, RHEEM'S 3RD PARTY WARRANTY COMPANY SAID THEY WERE SENDING PARTS (THEY NEVER ARRIVED) AND DESPITE BEING...Read more
Rheem - Factory weld leaked
I purchased a rheem ac for my condo in florida in about may of 2015. On july 7, 2017 my ac wasnt working. Tech came by and said that the factory weld on the outside unit broke open. Im out 300.00 dollars and 8m waiting for rheem to calm me back...
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