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I AM THOROUGHLY DISGUSTED WITH RHEEM AND HAVE ONLY OWNED A MID-RANGE PRICED 50 GALLON GAS WATER HEATER (FROM HOME DEPOT) FOR A FEW DAYS. MY WATER HEATER IS DEFECTIVE, RHEEM'S 3RD PARTY WARRANTY COMPANY SAID THEY WERE SENDING PARTS (THEY NEVER ARRIVED) AND DESPITE BEING...
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1.0
I liked
  • Price
#1074113
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Rheem water heater On 04/15/2017 Rheem water heater broke and flooded the basement I immediately contacted a plumber to fix it When the plumber came he indicated to me that Rheem water heater is defective and that is why it broke flooded the basement Immediately I...
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1.0
I didn't like
  • Customer service
  • Claims
  • Warrenty
#1063628
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Central A/C Unit rusting after 1 year, poor manufacturing,. Rheem has 5 year warranty on parts and 10 year on compressor but requires you to hire an independent contractor to come out make assessment. Contractor time and effort is not covered under warranty and even if...
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1.0
I didn't like
  • Warranty and customer service is non-existent
#1060517
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Other Product Review

Rheem
#690317
1.0
Details
Wow! What a headache! # very poor customer relations! Makes you feel like you're an ***! Does not want to hold up to contractual agreement! Giving me the run - around! Poor , poor , poor customer relations!
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Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Warranty

Rheem Air Conditioner Review

Rheem
#673470
2.0
Details
Got my rheem ac and furnace installed last year. I've had problems with it since i bought the unit. First it would freeze up so i would have to cut the ac off. Now the ac isn't getting cold at all. The installer said it was the coil but thats been over two months ago and its hot. The installer says he waiting until rheem sends them.
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Product or Service Quality
Warranty

Rheem Air Conditioner Review

Rheem
#575008
2.3
Details
Our unit has a freon leak due to a warranty defect as 6 others according to the installer, but I have to pay for freon and labor.
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Customer service
Price Affordability
Product or Service Quality
Website

Rheem Warranty Review

Rheem
#503071
My water heater failed around 1 year and 5 months. Rheem gave me a local serving contact but they told me that they don't service my area. Because I am in commercial use that warranty only covers up to 1 yr. I have spent more than couple of hours going back and forth. Not doing this again.
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After only 7 1/2 years my Rheem A/C unit, model #RPQL0303EZ, blower motor module burned out, in turn causing the evaporator coil to crack and leak and therefore the freon leaked out. This is very unfortunate, as I elected to replace my older AC unit, which was only 10...
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1.3
I didn't like
  • Offered zero resolution
#1060148
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I purchased a Rheem 50 gallon Hot Water Heater in April 2016. The system was installed and never really worked. Rheem has no Technical support in the Dallas/FT. Worth, TX area so when I called Rheem for support I was told to hire a plumber and they would come out a...
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1.3
I didn't like
  • Rheem as a whole
#1056627
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Rheem Titan hot water warrenty
I don't know what is going on but Rheem don't seem to want to accept a warranty claim for a titan solar hot water system that on their website and my documentation has 5 years. The website says All Components have 5 years warranty. The system is 3 years old. Repair and...
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3.4
#1028693
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BUYER'S BE WARNED 13 months after installation of our Rheemed water heater, we suffered a catastrophic failure. This failure caused personal property damage and the need to call or a plumber to install the replacement. After 4 years and there offer to reimburse less...
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1.3
#997863
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Called Rheem 1-866-279-4566 on 12-9-16 (Friday) and told them that our hot water heater which we bought in October 2016 was blinking on the control panel, and not working. They said that the control panel would need to be replaced and with the weekend we would not get...
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I didn't like
  • Customer service rude
  • Reimbursement policy bad
  • Plumbing company chosen for warranty work
#973284
Reply to reviews

We had Rheem central unit installed on 08/09/11 and the first 3 years or so worked great, then in the summer of 2014 we had to have freon because of a leak. Worked good the rest of the year then at the beginning of summer 2015 had to replace the compressor and even...
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#971135
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Rheem - Reem makes junk
in 2010 I purchased a new heating an cooling system from Rheem . began having problems with the unit in 2012 , replaced the compressor , coil, an start capacitor over a four month period . in august had to purchase a window unit while waiting on parts . SHAME ON ME I...
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#964076
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