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Rheem - Concern about ac unit age

I think my ac unit needs to be replaced do to age but not sure how old it is
#1244804
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Rheem - Not able to get hold of anyone

Tried to reach someone 4 times
2.5
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website
#1213839
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In both the 6th and 7th year my 5 ton Rheem Prestige failed. I did make an appeal to the local Rheem representative who did call me, hoping he would provide some relief. In all fairness he did reach out, but did not provide any consellation. Consequently, I have...
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#1210976
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I purchase a Rheem Prestige 5 ton home HVAC unit in March 2011 and had it installed by a professional. After six years (May 2017) the outside fan motor failed and had to be replace. That fiasco took 3 days and approximately $235. This month, March 2018 there is now a...
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Anonymous
stanford

I was contacted by the local Rheem corporate representative, but he provided no relief. I just dump the Rheem as my circumstance requires reliability which in my opinion the R...

#1205704
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Rheem - I did not get the clean out email for my tankless water heat

Please resend the clean out instructions.
#1203095
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Rheem water heater failed after just over a year. No big deal - parts fail. But the call to customer service is where I got Rheemed. Multiple promises to send the needed replacement part overnight -- no tracking ever provided, no part ever arrived, and each call was...
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user77557763
user77557763

Worst company in the world #worstcompany #worstcustomerservice #shitcompany #worstcompanyever. Will make sure everyone on @Instagram @facebook knows about your company.

1.8
I didn't like
  • Repeated promises from customer service that were not true
#1184094
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I have a 5yr old Rheem RTG-84DVLM tankless water heater that started leaking last week. After talking with Rheem Lvl3 techs, they advised I was Ok'd for a getting a replacement heater, under warranty since the tank is warrantied for 12yrs. They said for me to contact...
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#1170532
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RHEEM Air Conditioning units are terrible. I purchased my Rheem unit Model # RF1P2421SPANJAN00 & RA1624AJ1NA in September 2015 and already had to replace the compressor unit after only 2years. Though the compressor was covered I had to pay another $800 for labor and...
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Anonymous
Anonymous

I am having the same exact issue today that you have had !!

#1165577
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I tried to get technical assistance for the diameter of a hot water tank. could not find it on line so I called three #'s for Rheem and sat on hold over 30 minutes and tried another # that simply said we can not help at this and fir me to call back another time. My...
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2.0
Randleman, North Carolina
I didn't like
  • No customer service at all no answer after waiting over 3 hours
#1161393
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I'm a licensed plumber, and I e watched the quality of these products plummet over the last few years. Their customer service number is useless. You MIGHT talk to someone within an hour. Or you might hold for an hour and be disconnected. The ONLY option at that point...
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1.0
#1156491
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