Contact Rheem Customer Service
Rheem Phone Numbers and Emails
(800) 268-6966Brampton, Ontario, Canada
(256) 259-7400Commercial Refrigeration
(479) 646-4311Heating and Cooling Products
(805) 278-5300Pool and SPA Products
(336) 495-6800Replacement Parts
+649 829 0200Avondale, Auckland, New Zealand
+54 114 896 6000Buenos Aires, Argentina
+52 555 344 7400México
+6 129 684 9100Rydalmere, New South Wales, Australia
+5 622 870 5064Santiago de Chile
+656 872 1161Singapore
+55 113 025 0707São Paulo, Brasil
+9 714 230 5113United Arab Emirates
+61 130 013 2950Moorabbin, Victoria, Australia
How to Contact?
Most Popular Number:
|Total calls: 1 236||Issues resolved: 22||Last call: Oct 3, 2023|
What Is the Rheem Customer Service Phone Number?
The Rheem phone number for customer service is 1-800-621-5622.
You can call Rheem customer support for general information and help.
There are Rheem customer service numbers for different inquiries. To call their division office regarding questions about sales and marketing, use 1-334-260-1500. If you have any troubles with their tankless water heater, call Rheem tech support at 1-866-720-2076 anytime. You can call 1-805-278-5300 for information about pool and spa parts. If you need a furnace, heat pump, or home generator parts, you can learn about their availability and prices at 1-479-648-6237.
In case you need to reach the headquarters, dial 1-479-646-4311. The Rheem contact that deals with HVAC warranty is 1-479-648-4900.
What Are Rheem Customer Care Business Hours?
The only Rheem 24-hour customer service is the contact you can call for troubleshooting assistance should you have problems with the tankless water heater. The other company contacts work within business hours. The Rheem customer service hours are Monday through Friday from 7:30 a.m. to 5 p.m. CST. You can call their helpline for general information or tech support, and the live representatives will be ready to assist within these hours.
The division office dealing with sales and marketing is available Monday to Friday between 9 a.m. and 5 p.m. CST.
The Rheem tech support hours for live chat are Monday through Friday from 8 a.m. to 4 p.m. EDT.
Can I Contact Rheem Support via Email Address?
The email for Rheem tech support USA is firstname.lastname@example.org. You can contact them about their products and services, for technical support and warranty details. You can also email them your concerns and complaints. If you wish to share any comments, compliments, or suggestions with the company representatives, you may use this address for these purposes.
The Rheem technical support email that handles issues with their tankless water heaters is email@example.com. The customer care team will respond and provide detailed instructions on how to fix the problem or suggest contacts of professionals who can help you with the issue.
Rheem Help Center:
Corporate Office Address:
Other Info (opening hours):
5600 Old Greenwood Road,
101 Bell Road,
2151 Eastman Avenue,
How Good is Rheem's Customer Service?
No use of calling the customer service. Nobody answers.
That would be pretty easy to install. There is none the company that took over rheem distributing in Washington. Are incompetent mental midget after speaking to customer service for Rheem, it obviously trickle down from the top I would build a fire before I would install a Rheem product for heat or cool
Courteous, resolved issues right away.
Next time i will buy any other brand other than rheem. Nobody answered any ***
Summary of Rheem Customer Service Calls
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Rheem?
Product/ Service Question:
- “My hot water tank is leaking”
- “Warranty info”
- “Ac warranty”
Request for Information Question:
- “New water heater 50gal nat gas tank installed 2 weeks ago tempurature pressure relief valve is failing checking on warranty need address today if possible. In rocklin ca”
- “Tech support water heater”
Return/ Replace Question:
- “Want to know were my replacement part that you sent under warranty is at”
- “Do you service the HAV unit”
- “Service question”
Shipping and Delivery Question:
- “Waiting on a delivery”
- “The main controller and frame sender were ordered on April 7. But only the main control box was delivered without the frame senser. Due to rheem's mistake, I waste time and cannot fix the water heater. We spent a week without hot water and I concern”
Payments and Charges Question:
- “Rebate question”
- “Servuce representative charged for parts that was covered under warranty”
- “Reimbursement for defective part”
- “Forms refund”
- “Reset email and password”
- “Locked out of the app. Password problem”
- “Sign into account”
Activation/ Cancellation Question:
- “To activate and sign up for my warranty”
- “Cancel order”
- “Cancel card”
- “Memory card on control board”
- “My credit card is not accepted”
- “Need yellow info card for air handler”
Website/ Application Question:
- “Need a part your website says is not available”
- “Can't register my unit”
- “Water heater failure”
- “Hot water heater problem”
- “Power vent won't stay o”
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Rheem Manufacturing Company is a large producer of heating, cooling, and water heating products. The company was established by Richard and Donald Rheem in the mid-1920s. It is headquartered in Atlanta, Georgia, United States of America. Rheem offers residential and commercial heating and cooling products, conventional water heaters, tankless water heaters, solar water heating systems, and hydronic systems. There are also geothermal systems, indoor air quality accessories, and replacement parts. The Rheem family of brands include Ruud, Protech, Prostock, Richmond, and Raypack. All Rheem products come with a manufacturer’s guarantee. There are Rheem offices in Canada, Mexico, Brazil, Argentina, and Australia.
Rheem is ranked 62 out of 307 in Heating, Cooling and Air Conditioning category
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