Im on the contractor side of this .i do not sell rheem or ruud. I fix alot of them!
This whole MESS gets personal when my freinds make a mistake and buy a Ruud/rheem product and it fails .most recent is a 2015 install and in 2016 it failed rev valve leaked factory weld .
all 410 gone, weld crack and pressure check system , recharge with 410 ,add dye for future (rheem) 2017 return to find 0 freon new crack same part second weld ...........gave break on price ......4 months later 0 freon ..... contact rheem as a mechanical contractor and they laughed and said we will get you another part as many as it takes .........salesman gets on phone and asks me "why dont you buy equipment from me ......... I told him i make alot more money fixing or replacing rheem equipment with other brands... add to all this i have spent hours on the phone and got no where.
Im sorry for ALL customers that have Rheem or Ruud products.CHRIS
Reason of review: Bad quality.