Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

After only 7 1/2 years my Rheem A/C unit, model #RPQL0303EZ, blower motor module burned out, in turn causing the evaporator coil to crack and leak and therefore the freon leaked out. This is very unfortunate, as I elected to replace my older AC unit, which was only 10 years old and had no issues, so I could have an energy efficient model and supposedly save money.

Ha...that didn't happen. This cost me far more than any savings replacing my previous unit would have cost me to keep until it broke, it worked fine. Like they say, if it ain't broke, don't fix it. I would NEVER, EVER buy another Rheem unit again.

The only thing they covered were the parts.

I got hosed on the labor. Lesson learned!

Product or Service Mentioned: Rheem Air Conditioner.

Reason of review: Bad quality.

Monetary Loss: $1850.

Preferred solution: Let the company propose a solution.

I didn't like: Offered zero resolution.

Company wrote 0 public responses to the review from Jun 12, 2017.
Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

You May Also Like