Humboldt, Tennessee
Not resolved

4 year old rheem heat pump. Evaporator coil developed 3 leaks -wont hold Freon (search the net for Rheem evaporator class action lawsuit)

i purchased heat pump from online wholesaler now local dealers wont touch it and Rheem absolutely insists I must go through the online wholesaler for warranty service.

Online retailer has been working on "the warrant exchange process" for 8 days now with no end in sight. Its going to be 99 degrees outside today and I have no AC

Bottom line--never buy product from online wholesalers Rheem will give you NO warranty help if you do.

This person wrote the review because of warranty issue of heat pump from Rheem. Reviewer claimed that he or she wants Rheem to read this review and look into the issue (if any).

If you have a chance, please immediately contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by Rheem for you to read. This information may help you with your purchase decision.

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