Rheem Questions and Answers
How long to repair water heater.
Purchased reem 50 gallon Reem Gladiator water heater 11/30/2020. The water heater is not working.
No hor water. How long will this take to repair??????? I'm totally inconvienced. The cost of the water heater was $1349.
I'm totally disappointed!!!!!!!!!!!!!!!!!!! Model XE50M12CS55U1
How can I get reimbursed for parts and labor under warranty. Hot water heater 3 weeks old and needs coils replaced.
I got an error message a114 message from the app and forwarded to my contractor.
He says the error indicates coils need replacement and is going to do this tomorrow.
Temporarily he cleared the error by flipping the breaker to reset. The heater was purchased at Home Depot in Wappingers Falls NY 12590 on December 5.
According to the information stated at waterheatertimer.org, you should submit a warranty claim for Rheem in-warranty water heaters, parts and water heater replacement labor. You may get the claim form at waterheatertimer.org/pdf/Rheem-Water-Heater-Warranty-Claim-Form.pdf.
You are not required to obtain Rheem’s authorization to process a residential water heater warranty claim.
You should mail the form to Rheem Sales Company, Inc. Transactions Department 101 Bell Road, Montgomery, Alabama 36117.
For further assistance please call Rheem Technical Department at (800) 432-8373.
Can i install a ecosence water heater.
Outdoor unit.. In my garage.
Yes or no. PLZ lemme know.
Unfortunately, rheem.com does not provide any information about if it is possible to install an ecosense water heater in a garage. Please contact Rheem Customer Service by phone at (866) 720-2076 or via the support form on the Pissed Consumer website. You may also try to reach out to Rheem Customer Service via the company social media networks.
Help.
I just bought water heater an Installed 10/27/19, the pressure valve was leaking so I called in the technician said to replace the valve they would give refund, so I replaced it an now the valve is leaking worse from the mouth of it. it’s running like a Fossett.
So I shut water off to the tank. An now I don’t know what else to do?
I figured out what was wrong without a contractors help. My pressure regulator wasn’t working, I tested my pressure coming into the house an it was 140 psi, that’s dangerous, it’s only supposed to be no higher that 80psi. So I went out an bought a new pressure regulator an now since it’s the law to have a expansion tank I’m buying one of them to.
Replacing tankless water heater.
My old heater had 3 inch vent and exhaust pvc pipe. The new one has 2 inch pvc fittings. Can I cut the 3 inch lines and put fittings to adapt the 2 inch outlets to the existing 3 inch lines?
What is the best filter for my unit.
The unit is located in a closet in my home. Is the plastic / foam filter that was provided with the unit good enough or should I switch to a pleated paper filter?
Why won’t my new combination gas control valve power on?I just replaced the gas control valve and hooked all gas lines, water lines, and pilot light wires and now there isn’t an indicator light turning on. It’s completely off, no red or blue light
Pilot light problems.
No hot water. Tried to relight pilot light wouldn't light.
Got new thermal coupler installed. Then the pilot light lit and ran through one heating cycle. And went out. Can't get pilot light lit again.
Got another thermal coupler and installed it. Pilot light lit. Ran through one heating cycle and went out.
Can't get pilot light lit. What the *** is wrong with it.
Does is this unit have heat?Model# RSPMAO36JKOOOAUA SERIAL NUMBER W16193**** PURCHASE 2019 I purchase home 2021 the AC was already installed. The heat will not come on and I want to find out if this particular unit has heat
According to Rheem FAQs the LP Conversion Kit is not available at the moment. The orifices contained in this kit are size 62-221**-**.Refer to the latest LP Conversion Kit Index (92-215**-** for Gas Furnaces or 92-215**-** for Package Equipment) to determine if these orifices are suitable for your installation based on the altitude and heating value. If not, it will be necessary to order the specified orifices separately.