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Compressor went after 4 months. Customer service rep just kept reading the warranty instead of trying to help resolve issue. Spent $1000 to have repair done. I don't recommend this junk to anyone. Asked for supervisor and they would only tell me Tim would call me back....
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#1284406
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Our AC unit stopped working after 14months. We had a company come out and said the coolant was almost empty so he re filled. After a month same thing so we were told there was a leak, we spent the next 6 months trying to track down the problem. We finally found someone...
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h.kitchener
h.kitchener

You are out of luck. The warranty period is gone. Rheem's responsibility has ended but you might want to know why the first company didn't notice the leak or anyone else for t...

#1282554
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Rheem - Warranty info

Not Buisness Hours at this time.
#1277019
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I have to replace my more than 25 year old Rheem Hot Water Heater. The important issue being the lifetime of this unit. Thank you Josh for directing me to a similar replacement. Excellent product and customer service by phone. A frozen pipe caused a leak that disabled...
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#1271576
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Rheem - Heat pump compressor

Had compressor on heat pump changed out under the 5 year warr costing me almost $500 labor and parts now 2 years later the warr comp that was just changed is out again. Now Rheem is telling my Ac man that it’s not under warr. I was told when I purchased unit it had 10 year warr. Please call me homeowner at 9048662010 or contractor Buddy Hanks at 904 8873794
#1269448
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My first experience with tankless water heater sine the purchase of a new house. The only item that has needed attention in the entire house is the tankless water heater. We have had to call multiple times to learn how to troubleshoot this system. Been successful in...
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1.0
#1264818
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My mom had a Rheem heat pump installed in her newly constructed home 2012. (after tornado destroyed her previous homes in 2011) She has had a local repairman out 4 times since 2015-16-17. Now we find out the coil has a leak and needs to be replaced. NO WARRANTY REALLY!...
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I didn't like
  • Not good product
#1257047
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Rheem - About my outside ac unit

Not blowing out cold air
#1256990
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Rheem - About my outside ac unit

It does not get cold in my house
#1256989
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Contact Rheem

Mailing Address:
Rheem Manufacturing Company
1100 Abernathy Road Suite 1400
Atlanta, Georgia 30328
United States
Phone:
(800) 432-8373
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I have a Rheem unit where the circuit board is malfunctioning and Rheem refuses to honor the warranty. I have had multiple companies come out and take a look at the unit and try to work with Rheem for replacement parts. The warranty is a 10 year warranty that expires...
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1.3
I didn't like
  • No customer service at all no answer after waiting over 3 hours
  • Offered zero resolution
  • Repeated promises from customer service that were not true
#1251265
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