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Rheem - Never got anyone to answer

Pressure valve broke. Need service. Tried to verify warranty with no results
1.0
Details
Diversity of Products or Services
#1156214
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Run! Do not buy a Rheem. My hot water heater failed in one day. Customer service is not only non-existent but is rude, uniformed, and incompetent. To add insult to injury, be prepared to wait 45 minutes per call. Nothing they tell you (Lucas and Tony) is accurate and...
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#1147352
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Rheem - Bad evaporator coil

Contact me ASAP , please
#1127354
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10/31/2017 called service they reluctently agreed to send parts and dispatch a service person. the rep arrived at 6pm 10/31 said without looking at unit it was burned out and would not fix it and would recommend no replacement. rate service as 0, zero.would never...
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1.0
I didn't like
  • Too much trouble
#1124472
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So we just recently purchased a home with a two year old Rheem water heater. The water heater is leaking from the top so the unit is shot. So when I called Rheem for the replacement warranty on it, they said they will not honor it because we are not the original...
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1.7
I didn't like
  • Do no honor their warranty
#1121115
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model rp1442ajina; serial w211741997. the AC system was installed 2013. It has to be refilled twice a year since installed. Called Rheem warranty department. They use all kinds of way to avoid the warranty. I talked to they for more then 4 months and never got the...
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1.0
I didn't like
  • Product and service
#1116398
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Three and a half years ago I had a 23 years old HVAC unit replaced with a 4 ton Rheem system. The older unit experienced very few problems until it failed. The new unit recently froze 3 times in a week. I called our a/c service company and they diagnosed the problem as...
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1.5
I didn't like
  • Quality
#1110917
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This whole MESS gets personal when my freinds make a mistake and buy a Ruud/rheem product and it fails . most recent is a 2015 install and in 2016 it failed rev valve leaked factory weld . all 410 gone, weld crack and pressure check system , recharge with 410 ,add dye...
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1.4
#1104928
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A/C unit only 4 years old. Coils replaced and 4 freon leaks due to poor workmanship. The pipes are kinked and not welded correctly. Warranty covered coils but not labor. Warranty doesn't cover the leaks. Cost me nearly $2,000. What a piece of crap. Rheem should be more...
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1.0
#1101689
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Just bought a Rheem water heater through Home Depot. It was self installed (always do my own maintenace when possible). They have no technicians less than 66 miles away so I have to find a contractor to take out and up the stairway, back to home depot, get the new one...
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1.0
I didn't like
  • Warranties designed to get the customer to give up and go away
#1097436
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