Product: Rheem Air Conditioner Clear all filters (24 of 24 reviews match)
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In both the 6th and 7th year my 5 ton Rheem Prestige failed. I did make an appeal to the local Rheem representative who did call me, hoping he would provide some relief. In all fairness he did reach out, but did not provide any consellation. Consequently, I have...
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Rheem Air Conditioner
#1210976
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I purchase a Rheem Prestige 5 ton home HVAC unit in March 2011 and had it installed by a professional. After six years (May 2017) the outside fan motor failed and had to be replace. That fiasco took 3 days and approximately $235. This month, March 2018 there is now a...
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Anonymous
stanford

I was contacted by the local Rheem corporate representative, but he provided no relief. I just dump the Rheem as my circumstance requires reliability which in my opinion the R...

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Rheem Air Conditioner
#1205704
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Called Rheem warranty department. They use all kinds of way to avoid the warranty. I talked to they for more then 4 months and never got the problem solved. I bought another unit since it is too hot and couldn't see any way to solve the problem! There are some...
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1.0
Product
Rheem Air Conditioner
I didn't like
  • Product and service
#1116398
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Rheem should be more concerned with their quality. Lawyers are getting a class action lawsuit started. The unit was in house when purchased, I would have never bought a Rheem. So many unsatisfactory reviews, and they don't seem to care. I will replace the unit with a...
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1.0
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Rheem Air Conditioner
#1101689
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Stans Heating And Air Conditioning - Unhappy at this point of the labor charges for warranty work

Stans Heating And Air Conditioning - Unhappy at this point of the labor charges for warranty work
Had a leak in the evaporator coil which is under warranty however Stan air and heating which sold the unit to us once $800 to replace it labor also the top to the outside unit rusted through in two parts I told him I would install it but they laughed and it was not allowed very unhappy
3.3
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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Value for money
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Rheem Air Conditioner
#1085655
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After only 7 1/2 years my Rheem A/C unit, model #RPQL0303EZ, blower motor module burned out, in turn causing the evaporator coil to crack and leak and therefore the freon leaked out. This is very unfortunate, as I elected to replace my older AC unit, which was only 10...
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1.3
Product
Rheem Air Conditioner
I didn't like
  • Offered zero resolution
#1060148
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Rheem - Air Conditioner Review from Hearne, Texas
Bad product, bad customer service.6 year old unit breaks down every summer and every winter. Parts are covered under warranty but labor isn't. I've been sitting in my 90 degree house for 5 days waiting on the parts to arrive.Don't get Rheemed!
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Anonymous
Apple

Well dont get a york

1.4
Product
Rheem Air Conditioner
#899642
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My Rheem Air Conditioner RHLL HM3617 is not yet four years old and have replaced the evaporator fan motor (inside blower) TWICE at a labor cost of $290 each. The motor started to cut out for a few seconds then restart repeatedly. I turned it off to prevent any damage...
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Rheem Air Conditioner
#887730
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That started the nightmare with Rheem. Like others have said, the fan motor has to be ordered, due to it being a special fan condenser motor that cost $750; so none of the service companies want to stock them. The 3rd year I had a refrigerant leak in a copper line to...
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1.0
Product
Rheem Air Conditioner
I didn't like
  • Lack of rheems responsibily for quality issues
#828045
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Had Rheem installed 3 years ago...Unit developed leak in copper coil.Rheem replaced under warranty the coil but it still cost $475 for labor. The service man said this was at least the 20+ units he has replaced. Rheem knows that their coils are defective and in fact...
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Rheem Air Conditioner
#822034
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