Not resolved

Put in new rheem four ton heat pump five years ago in new house. After 10 repairs and now failed again, will be changing out complete unit with a GOODMAN heat pump today.

Will never purchase another Rheem anything again, ever!! And will be glad to tell everyone I know that is planning to purchase a heat pump about my poor experience with rheem heat pump. Outer coil, air handler coil, reversing valve, expansion vlv, broken copper lines, etc. I've talked to rheem reps.

two times, no help. Rheem should offer a refund or recall on this heat pump!!!

I am 66 years old and have had other heat pumps that have lasted 17 to 20 years with 0 repairs. James Green Woodstock, Al.

Product or Service Mentioned: Rheem Heat Pump.

Reason of review: Bad quality.

Monetary Loss: $6000.

Preferred solution: Let the company propose a solution.

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