We have had this water heater for five years, and the water heater just broke. I understand that things break and you have to replace them.
The thing that irritates me the most about this is I have two small children who have to take cold showers, and its our water heater that has been out since Friday. We called them TWICE and they said they will ship out the parts we needed and they should be here no later than Tuesday. Well as of Tuesday we got the parts but for something else.
So as a result my water heater will not be fixed until the weekend. I hope this is helpful.
Review about: Rheem Water Heater.